Privacy Policy
A. Information applicable to all sales channels
1 . Data controller and content of this Privacy Notice
We, Unyversal Technologies AG, Grabenstrasse 25, 6430 Baar, Switzerland, operate the website www.unyversal.co (Website) and, unless otherwise indicated, are responsible for the data processing operations set out in this Privacy Notice.
Please take note of the information below to know what personal data we collect from you and for what purposes we use it. In data protection matters, we are guided primarily by the legal requirements of Swiss data protection law, in particular the Federal Act on Data Protection (FADP), and the EU General Data Protection Regulation (EU-GDPR). Furthermore, other companies are responsible under data protection law (or jointly responsible with us) for individual data processing operations listed below. In these constellations you should also take note of the data privacy information provided by these other companies.
The following information may be amended from time to time. We therefore recommend that you consult this Privacy Notice regularly.
2. Contact person for data protection
If you have any questions about data protection or wish to exercise your rights, please send an e-mail to the following address:
You can contact our EU data protection representative at:
Unyversal Technologies AG, Grabenstrasse 25, 6430 Baar, Switzerland
3. Your rights
Provided that the relevant legal requirements are met, as a person affected by data processing you have the following rights:
Right of access: You have the right to request access to your personal data stored and processed by us at any time and free of charge. This gives you the opportunity to check what personal data we process about you and that we use it in accordance with applicable data protection regulations.
Right to rectification: You have the right to have inaccurate or incomplete personal data rectified and to be informed of the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves disproportionate effort.
Right to deletion: You have the right to have your personal data deleted under certain circumstances. In individual cases, especially in the case of legal retention obligations, the right to deletion may be excluded. In this case, we may block your data instead, provided the conditions are met.
Right to restrict processing: You have the right to request that the processing of your personal data be restricted.
Right to data transfer: You have the right to obtain from us, free of charge, the personal data you have provided to us in a readable format.
Right to object: You can object to the processing of your data at any time, in particular for data processing in connection with direct advertising (e.g. advertising e-mails).
Right of withdrawal: In principle, where you have given consent you have the right to withdraw that consent at any time. However, processing activities that have already taken place based on your consent do not become unlawful because of your revocation of consent.
To exercise these rights, please send us an e-mail to the following address:
Right of complaint: You have the right to lodge a complaint with a competent supervisory authority, for example against the way your personal data is processed.
4. Data security
We use appropriate technical and organizational security measures to protect your personal data stored with us against loss and unlawful processing, namely unauthorized access by third parties. Our employees and the service companies commissioned by us are obliged by us to maintain confidentiality and to only process personal data according to the applicable data protection laws and for the purposes mentioned in this Privacy Notice. Furthermore, these persons are only granted access to the personal data to the extent necessary for the fulfilment of their tasks.
Our security measures are continuously adapted in line with technological developments. However, the transmission of information via the Internet and electronic means of communication always involves certain security risks and we cannot provide an absolute guarantee for the security of information transmitted in this way.
5. Contact us
If you contact us via our contact addresses and channels (e.g. by e-mail, telephone or contact form), your personal data will be processed. We will process the following data provided by you:
First and last name*
E-mail address*
Website
Message*
Annual Revenue*
Is your Business profitable?*
Purpose of contacting us*
In addition, the time of receipt of the request will be documented.
Mandatory data is marked with an asterisk (*) in the relevant form.
We process this data to answer your request or provide the requested services. In case that EU-GDPR applies, the legal basis for this data processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR in answering your questions or, if you request a service, the performance of a contract according to Art. 6 para. 1 lit. b EU-GDPR.
6. Use of your data for marketing purposes
6.1. Central data storage and analysis in our CRM system
If it is possible to clearly identify you, we will store and link the data described in this Privacy Notice, in particular your personal details, your contact details, your contract details and your surfing behavior on our Website, in a central database. This serves the efficient administration of customer data, allows us to adequately respond to your requests and enables the efficient provision of the services you have requested and the processing of the associated contracts. In case that the EU-GDPR applies, the legal basis for this data processing is our legitimate interest in the efficient management of user data within the meaning of Art. 6 para. 1 lit. f EU-GDPR and the performance of a contract according to art. 6 para. 1 lit. b EU-GDPR.
We evaluate this data to further develop our offers in a needs-oriented manner and to display and suggest the most relevant information and offers to you. We also use methods that predict possible interests and potential future service requests based on your Website use. If EU-GDPR applies, the legal basis for this data processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR in carrying out marketing measures.
6.2. E-mail marketing and newsletters
If you subscribe to our e-mail newsletter, the following data will be collected. Mandatory data is marked with an asterisk (*) in the subscription form:
E-mail address
Salutation
First and last name
Company name and website
To avoid misuse and to ensure that the owner of an e-mail address has actually given their consent, we use a double opt-in procedure for registration. After sending the registration form, you will receive an e-mail from us containing a confirmation link. In order to definitely register for the newsletter, you must click on this link. If you do not click on the confirmation link within the specified period, your data will be deleted again and our newsletter will not be sent to this address.
By registering, you consent to the processing of your data to receive messages from us about our company, our offers and related products and services. The collection of the salutation and name allows us to personalize the content of our messages to you.
We will use your data to e-mail you until you revoke your consent. Revocation is possible at any time, in particular via the unsubscribe link in all our marketing e-mails.
Our marketing e-mails may contain a so-called web beacon or 1x1 pixel (tracking pixel) or similar technical tools. A web beacon is an invisible graphic that is linked to the user ID of the respective newsletter subscriber. For each marketing e-mail sent, we receive information on which addresses have not yet received the e-mail, to which addresses it was sent and for which addresses the sending failed. We also see which addresses have opened the e-mail, for how long and which links they have clicked on. Finally, we receive information about which addresses have unsubscribed. We use this data for statistical purposes and to optimize our promotional e-mails in terms of frequency, timing, structure and content. This allows us to better tailor the information and offers in our e-mails to the individual interests of recipients.
The web beacon is deleted when you delete the e-mail. To prevent the use of the web beacon in our marketing e-mails, please set the parameters of your e-mail program so that HTML is not displayed in messages if this is not already the case by default. In the help section of your e-mail software you will find information on how to configure this setting, e.g. here for Microsoft Outlook.
By subscribing to the newsletter, you also consent to the statistical evaluation of user behaviour for the purpose of optimizing and adapting the newsletter. If EU-GDPR applies, this consent constitutes our legal basis for the processing of your data within the meaning of Art. 6 para. 1 lit. a EU-GDPR.
7. Disclosure to and access by third parties
Without the support of other companies, we would not be able to provide our services in the desired form. For us to be able to use the services of these companies, it is also necessary to pass on your personal data to a certain extent. Such a transfer takes place to the extent that it is necessary for the performance of the services requested by you or for the operation of the Website. If EU-GDPR applies, the legal basis for these disclosures is the performance of a contract according to of Art. 6 para. 1 lit. b EU-GDPR.
Furthermore, data is passed on to selected service providers, but only to the extent necessary for the provision of their services. Various third party service providers are explicitly mentioned in this Privacy Notice, e.g. in the sections on marketing. These are, for example, IT service providers (such as providers of software solutions), advertising agencies and consultancies. Our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR in the procurement of third-party services forms the legal basis for this data transfer.
In addition, your data may be disclosed to authorities, legal advisors or debt collection agencies, if we are legally obliged to do so or if this is necessary to protect our rights, in particular to enforce claims arising from our relationship with you. Data may also be disclosed if another company intends to acquire our company or parts thereof and such disclosure is necessary to carry out due diligence or to complete the transaction. The legal basis for this data transfer is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR in safeguarding our rights and complying with our obligations or the sale of our company.
8. Transfer of personal data abroad
We are entitled to transfer your personal data to third parties abroad if this is necessary to carry out the data processing mentioned in this Privacy Notice (see in particular Sections 12 and 13). In doing so, we will of course comply with the statutory provisions on the disclosure of personal data to third parties. If the country in question does not have an adequate level of data protection, we guarantee through contractual regulations that your data is adequately protected by the recipients.
9. Retention periods
We only store personal data for as long as is necessary to carry out the processing explained in this Privacy Notice. In the case of contractual data, storage is required by statutory retention obligations. Requirements that oblige us to retain data result from the provisions on accounting and from tax law regulations. According to these regulations, business communications, concluded contracts and accounting vouchers must be stored for up to 10 years. As far as we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used if this is necessary to fulfil the retention obligations or to defend and enforce our legal interests. The data is deleted as soon as there is no longer any obligation to retain it and we no longer have any legitimate interest in retaining it.
B. Special provisions applicable to the use of our Website
10. Log file data
When you visit our Website, the servers of our hosting provider Namecheap Inc., 4600 East Washington Street, Suite 305, Phoenix, AZ 85034, USA, temporarily store every access in a log file. The following data is collected without your intervention and stored by us until automatically deleted:
the IP address of the requesting computer,
the date and time of access,
the name and URL of the retrieved file,
the website from which the access was made, if applicable with the search word used,
the operating system of your computer and the browser you use (incl. type, version, and language setting),
device type in case of access by mobile phones,
the city or region from where the access was made,
the name of your internet access provider.
The collection and processing of this data is carried out for the purpose of enabling the use of our Website (connection establishment), to permanently guarantee system security and stability as well as for error and performance analysis and enables us to optimize our Website (see on these last points also Section 12).
In the event of an attack on the network infrastructure of the Website or a suspicion of other unauthorized or abusive Website use, the IP address and the other data will be evaluated for the purpose of clarification and defense and, if necessary, used in the context of criminal proceedings to identify and take civil and criminal action against the users concerned.
Our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f EU-GDPR lies in the purposes described above.
When you visit our Website, we use cookies as well as applications and tools that are based on the use of cookies. In this context, the data described here may also be processed. You will find more details on this in the subsequent sections of this Privacy Notice, in particular Section 11.
11. Cookies
Cookies are information files that your web browser stores on your computer's hard drive or memory when you visit our Website. Cookies are assigned identification numbers that identify your browser and allow the information contained in the cookie to be read.
Among other things, cookies help to make your visit to our Website easier, more pleasant, and more meaningful. We use cookies for various purposes that are necessary, i.e. "technically required", for your desired use of the Website. Cookies, for example, perform technical functions required for the operation of the Website, such as so-called load balancing, i.e. the distribution of the performance load of the page to different web servers in order to relieve the servers. Cookies are also used for security purposes, for example to prevent the unauthorized posting of content. Finally, we also use cookies as part of the design and programming of our Website, e.g. to enable the uploading of scripts or codes.
The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR in providing a user-friendly and up-to-date website.
Most internet browsers automatically accept cookies. However, when accessing our Website, we ask you for your consent to the cookies we use that are not technically necessary, especially when using third-party cookies for marketing purposes. You can use the corresponding buttons in the cookie banner to define your desired settings. Details of the services and data processing associated with the individual cookies can be found within the cookie banner and in the following sections of this Privacy Notice.
You may also be able to configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie. On the following pages you will find explanations of how you can configure the processing of cookies in selected browsers.
Google Chrome
Apple Safari
Deactivating cookies may mean that you cannot use all the functions of our Website.
12. Tracking and web analysis tools
12.1. General information on tracking
For needs-based design and continuous optimization of our Website, we use the web analysis services listed below. In this context, pseudonymized usage profiles are created and cookies are used (please also refer to Section 11). The information generated by the cookie about your use of our Website is usually transferred together with the log file data listed in Section 10 to a server of the service provider, where it is stored and processed. This may also result in a transfer to servers abroad, e.g. the USA (see on this point, in particular on the guarantees taken, Section 8).
In processing this data, we obtain the following information, among others:
navigation path followed by a visitor on the site (including content viewed and products selected or purchased),
time spent on the Website or sub-page,
the last sub-page viewed before leaving the Website,
the country, region or city from where access is made,
end device (type, version, colour depth, resolution, width and height of the browser window), and
returning or new visitor.
The provider will use this information on our behalf to evaluate the use of the Website, to compile reports on Website activities for us and to provide other services related to website and internet use for the purposes of market research and needs-based design of these internet pages. For these processing operations, we and the providers may to a certain extent be considered joint data controllers.
The legal basis for this data processing with the following tools is your consent within the meaning of Art. 6 para. 1 lit. a EU-GDPR. You can revoke your consent or refuse processing at any time by rejecting or deactivating the relevant cookies in your web browser settings (see Section 11) or by making use of the service-specific options described below.
For the further processing of your data by the respective provider as the (sole) data protection controller, including any forwarding of this information to third parties, such as authorities on the basis of national legal regulations, please refer to the respective data protection information of the provider.
12.2. Google Analytics
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) or Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) ("Google").
The data described about the use of the Website may be transmitted to the servers of Google LLC. in the USA for the processing purposes explained (see Section 12.1). The IP address is shortened by activating IP anonymization ("anonymizeIP") on the Website before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Users can prevent the collection of the data generated by the cookie and related to their Website use (including the IP address) and its transmission to and processing by Google by downloading and installing a browser plugin under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Further information on data protection at Google can be found here.
The legal basis for any data processing attributed to us in this regard is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU- GDPR in the use and promotion of our social media profiles.
Last updated: March 2023